PREAMBLE
These General Terms and Conditions of Sale (hereinafter “GTC”) exclusively govern the sale of premium subscriptions on the HIUTOO platform, a professional social network accessible at [www.hiutoo.com].
Organization: HIUTOO Super Privacy Service LTD c/o HIUTOO
Street: PO Box 701
City: San Mateo
State: California
Postal Code: 94401
Country: US
Phone: +1.6505854708
Email: admin@hiutoo.com
ARTICLE 1 – PURPOSE AND SCOPE
1.1 Purpose
These GTC define the rights and obligations of the parties in the context of the online sale of the HIUTOO premium subscription allowing:
- Access to publishing features (text, image, video, professional announcements)
- Community interaction (likes, comments, shares)
- Access to a moderated and secure environment
- Creation of a verified professional profile
1.2 Acceptance of GTC
Any order implies unreserved acceptance of these GTC. The customer declares having read and accepted these GTC before order validation. Order validation therefore constitutes acceptance of these GTC.
1.3 Modification of GTC
HIUTOO reserves the right to modify these GTC at any time. The applicable GTC are those in force on the order date.
ARTICLE 2 – PRODUCTS AND SERVICES
2.1 Offer description
HIUTOO Premium Subscription
- Price: €2.00 including all taxes
- Type: One-time payment, unlimited access
- Validation: Within 24 to 48 business hours
- Access: After profile validation by our teams
2.2 Essential features
Premium subscription includes:
- Unlimited post creation
- Image upload (max 10MB per image)
- Video upload (max 100MB per video)
- Professional announcement creation
- Internal messaging system
- “Verified Member” badge
- Priority support
2.3 Validation process
After payment, each registration undergoes manual verification to:
- Confirm user identity
- Verify compliance with our quality standards
- Prevent fraudulent behavior
ARTICLE 3 – PRICING
3.1 Sale price
Subscription price is €2.00 including taxes (€1.67 excl. tax + 20% VAT).
3.2 Price modification
HIUTOO reserves the right to modify prices at any time. The applicable price is the one displayed at order validation.
3.3 Currency
Prices are expressed in euros (€).
ARTICLE 4 – ORDER
4.1 Order process
- Account creation: Registration form completion
- Verification: Validation of entered information
- Payment: Payment method selection and payment
- Confirmation: Order confirmation email
- Validation: Account activation within 24-48h
4.2 Legal capacity
The customer declares having full legal capacity to commit under these GTC. Minors must obtain authorization from their legal representatives.
4.3 Order validation
Order is definitively validated after:
- Express acceptance of GTC and Terms of Use
- Provision of required information
- Full payment
ARTICLE 5 – PAYMENT
5.1 Accepted payment methods
- Credit card (Visa, Mastercard, CB)
- PayPal
- SEPA bank transfer
- Apple Pay / Google Pay
5.2 Payment security
Payments are secured by [Provider name] PCI-DSS level 1 certified. Banking data is encrypted and never transits through our servers.
5.3 Immediate payment
Payment is due immediately upon order. Account activation occurs after effective payment receipt.
5.4 Payment incidents
In case of payment rejection, the order is automatically cancelled. HIUTOO reserves the right to refuse any order in case of unresolved previous payment incident.
ARTICLE 6 – SERVICE EXECUTION
6.1 Activation period
Premium account activation occurs within maximum 48 business hours after payment receipt, subject to profile validation.
6.2 Start of execution
The customer acknowledges and accepts that service execution begins upon account validation, thereby waiving their withdrawal right in accordance with Article L221-28 of the Consumer Code.
6.3 Access duration
Premium service access is granted for unlimited duration, subject to Terms of Use compliance.
ARTICLE 7 – RIGHT OF WITHDRAWAL
7.1 Legal exclusion
According to Article L221-28 of the Consumer Code, withdrawal right cannot be exercised for digital content supply contracts not provided on tangible medium whose execution has begun after consumer’s express prior agreement and express waiver of withdrawal right.
7.2 Express waiver
By validating the order, the customer:
- Expressly requests immediate service execution
- Acknowledges waiving their withdrawal right
ARTICLE 8 – WARRANTIES
8.1 Legal warranty of conformity
HIUTOO is bound by the legal warranty of conformity mentioned in Articles L217-4 to L217-12 of the Consumer Code.
8.2 Hidden defects warranty
HIUTOO is bound by the hidden defects warranty under Articles 1641 to 1648 and 2232 of the Civil Code.
8.3 Commercial warranty
In addition to legal warranties, HIUTOO commits to:
- Maintain platform accessibility 99.5% of the time (excluding maintenance)
- Ensure daily data backup
- Provide responsive support (response within 48h)
ARTICLE 9 – LIABILITY
9.1 Liability limitations
HIUTOO cannot be held liable for:
- Content published by users
- Indirect damages (data loss, revenue loss, opportunity loss)
- Temporary interruptions for maintenance
- Force majeure events
9.2 Liability cap
HIUTOO’s liability is limited to the order amount.
9.3 Customer obligations
The customer is solely responsible for:
- Accuracy of provided information
- Terms of Use compliance in service use
- Confidentiality of their credentials
ARTICLE 10 – PERSONAL DATA
10.1 Collection and processing
Personal data is collected and processed in accordance with our Privacy Policy and GDPR.
10.2 Purposes
- Order management
- Account activation and management
- Service-related communications
- Legal obligation compliance
10.3 Data subject rights
According to GDPR, you have rights of access, rectification, erasure, limitation, portability and opposition. Contact: dpo@hiutoo.com
ARTICLE 11 – INTELLECTUAL PROPERTY
11.1 HIUTOO rights
All platform elements (brand, logo, interface, features) are protected by intellectual property law.
11.2 Use license
Subscription grants a personal, non-exclusive, non-transferable and revocable platform use license.
ARTICLE 12 – TERMINATION
12.1 Termination by customer
Customer can request account closure anytime via personal space or email.
12.2 Termination by HIUTOO
HIUTOO can terminate access in case of:
- GTC/Terms violation
- Fraudulent behavior
- Moderation charter non-compliance
- Outstanding payments
12.3 Termination effects
- Immediate account deactivation
- Data retention per legal obligations
- No refund (service already provided)
ARTICLE 13 – COMPLAINTS AND MEDIATION
13.1 Customer service
For any complaint:
- Email: support@hiutoo.com
- Mail: [Address]
- Online form: [URL]
13.2 Consumer mediation
According to Articles L.616-1 and R.616-1 of the Consumer Code, we offer a consumer mediation system.
Mediator: [Mediator name] [Address] [Website]
Customer can also use the European online dispute resolution platform: https://webgate.ec.europa.eu/odr
13.3 Procedure
- Written complaint to customer service
- If no satisfactory response within 60 days: mediator referral
- Mediation is free for consumers
ARTICLE 14 – APPLICABLE LAW AND JURISDICTION
14.1 Applicable law
These GTC are subject to French law.
14.2 Contract language
These GTC are written in French. In case of translation, only the French version prevails.
14.3 Competent jurisdiction
For consumers: According to Article R.631-3 of the Consumer Code, the consumer can choose:
- The court of their residence at contract conclusion
- The court where the damage occurred
For professionals: Courts of [City] have exclusive jurisdiction.
ARTICLE 15 – MISCELLANEOUS PROVISIONS
15.1 Partial nullity
If a clause is declared null, other provisions remain applicable.
15.2 Non-waiver
Failure to exercise a right does not constitute waiver.
15.3 Entirety
These GTC constitute the entire agreement between parties.
15.4 Proof
Computer records kept in our systems constitute proof of transactions.
ARTICLE 16 – CONTACT INFORMATION
HIUTOO [Full address] Email: contact@hiutoo.com Phone: [Number] VAT No.: FR [Number]
Customer service: Email: support@hiutoo.com Hours: Monday-Friday 9am-6pm